These Terms of Service ("Terms") govern your use of the Rizents International website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
Rizents International provides clinical research support, regulatory writing, pharmacovigilance, medical writing, and quality compliance services to pharmaceutical, biotechnology, medical device, and healthcare organizations.
Rizents International offers the following services:
All services are provided pursuant to written proposals, statements of work, or master service agreements. These documents specify the scope, deliverables, timelines, and fees for each engagement. No services will commence until both parties have executed the applicable agreement.
Clients are responsible for:
Deliverables will be provided in accordance with the specifications outlined in the applicable agreement. Clients shall have a reasonable period to review deliverables and provide feedback. Deliverables are deemed accepted unless written objections are received within the agreed review period.
Fees for services are specified in the applicable agreement. Unless otherwise agreed, invoices are payable within 30 days of receipt. Late payments may be subject to interest charges and/or suspension of services.
Client Materials: All materials, data, and information provided by clients remain the property of the client.
Deliverables: Upon full payment, clients receive ownership of deliverables specifically created for them under the applicable agreement, except for Rizents International's pre-existing intellectual property, tools, methodologies, and know-how.
Rizents International Property: All proprietary tools, templates, methodologies, processes, and general know-how developed or used by Rizents International remain our exclusive property.
Both parties agree to maintain the confidentiality of proprietary and confidential information disclosed during the engagement. Our detailed confidentiality practices are described in our Confidentiality Statement. Specific confidentiality obligations may be set forth in the applicable service agreement.
Service Warranty: Rizents International warrants that services will be performed in a professional and workmanlike manner consistent with industry standards.
No Regulatory Guarantee: While we provide high-quality regulatory documentation and support, we cannot guarantee the approval of any regulatory submission. Regulatory decisions are made solely by the applicable regulatory authorities.
DISCLAIMER: EXCEPT AS EXPRESSLY SET FORTH HEREIN, ALL SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
To the maximum extent permitted by law:
Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.
Clients agree to indemnify, defend, and hold harmless Rizents International and its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from:
The term and termination provisions for each engagement are specified in the applicable service agreement. Generally:
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or our services shall be resolved through good-faith negotiations. If negotiations fail, disputes shall be submitted to binding arbitration or the courts of competent jurisdiction as specified in the applicable service agreement.
Rizents International provides scientific, clinical, and regulatory support services and does not act as a legal representative before regulatory authorities. Our services are advisory and support in nature. Clients remain responsible for all regulatory submissions and interactions with regulatory authorities.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our website or services after any changes constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.
If you have questions about these Terms of Service, please contact us: